Professional Development
We don’t educate people just to educate them. We strategically assess how education contributes to the organization’s mission, values, and bottom line.
For education to pay dividends in terms of improved results, we make sure that:
- Each topic is firmly linked to business needs
- Examples and exercises are realistic and relevant to the organization
- Post course follow-though is made available
- Results are documented and the course impact is assessed to ensure that the “investment” (your staff) is producing a good ROI
- Time is provided for learners to link new insights to present skill level and experiences
- Learners practice new skills
What We Offer
In addition to hundreds of education modules and 40 different courses, we design and develop customized courses to fit the needs of our clients. Our goal is to create a collaborative partnership with our clients. Together, we strategically assess, define, develop and deliver the highest quality and relevant learning solutions for employees.
Specifically, we:
- Deliver high energy instructor-led education
- Certify the organization’s trainers to facilitate our courseware
- Work with poor functioning teams to become re-aligned resulting in higher performance
- Assist organizations in managing all phases of a change initiative
- Deliver organization and employee assessments
- Provide one-on-one leadership coaching
- Facilitate strategic planning and visioning
- Facilitate executive retreats
Training Modules
Change Management
- Adjusting to Stress and Change [Course Description PDF]
- Leading During Times of Change [Course Description PDF]
- Instituting Change for Leaders [Course Description PDF]
Compliance Training
- Deterring Sexual Harassment in the Workplace [Course Description PDF]
- Deterring Workplace Violence [Course Description PDF]
- Diversity in the Workplace [Course Description PDF]
- Bullying and Workplace Violence
Customer Service
- Collaborative Negotiation [Course Description PDF]
- Dealing with Difficult Customers [Course Description PDF]
- Wowing the Customer: Providing Service Excellence [Course Description PDF]
- Call Center Training: Powerful Telephone Skills [Course Description PDF]
Effective Meetings and Presentations
- Conducting Successful Meetings [Course Description PDF]
- Facilitation Skills [Course Description PDF]
- How to Deliver a Dynamic Presentation [Course Description PDF]
Leadership and Supervisory Skills
- Accountability to Increase Alignment [Course Description PDF]
- You, Inc: Creating your Personal Brand [Course Description PDF]
- Creating a Motivating Environment [Course Description PDF]
- Coaching Skills for Leaders [Course Description PDF]
- Performance Coaching [Course Description PDF]
- Conflict Management [Course Description PDF]
- Decision Making & Problem Solving [Course Description PDF]
- Emotional & Social Intelligence for Leaders [Course Description PDF]
- Keys to Effective Delegation [Course Description PDF]
- Managers to Leaders [Course Description PDF]
- Managers to Mentors [Course Description PDF]
- Winning the Talent War: Retaining the Top Performers [Course Description PDF]
- Critical Conversations [Course Description PDF]
- Communication Skills for Leaders [Course Description PDF]
- Collaborative Team Leadership [Course Description PDF]
- Essential Skills for Supervisors [Course Description PDF]
- Managing a Remote Team [Course Description PDF]
- Resilient Leadership [Course Description PDF]
- Situational Leadership [Course Description PDF]
- T-3: Participant Centered Training [Course Description PDF]
- Managing Priorities [Course Description PDF]
- Communication for Leaders [Course Description PDF]
- Building High Performing Teams [Course Description PDF]
Personal Development
- Anger Management [Course Description PDF]
- The Power of Attitude [Course Description PDF]
- Tools for Creativity and Innovative Thought [Course Description PDF]
- Communication Skills For Professionals
- Business Writing Made Easy
Talent Reality
Project Management
- Project Management Fundamentals [Course Description PDF]
Team Building
- Working Together & Team Building [Course Description PDF]
- Myers Briggs Inventory or DISC [Course Description PDF]